Extreme Weather Policy
There are indeed enough clothes to wear, to ride in ANY weather...let's face it we aren't made of sugar...BUT...there are times when it just isn't as much fun. We are out in the open and without shelter here, and our Alberta weather can pretty miserable, as well as unpredicatable!
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WINTER
On days where our area is under extreme weather warning, the ranch with be CLOSED. As a general rule we will close IF the combination of the following proves hazardous.
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Weather is posted on networks to - 15 C or colder including windchill,
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Cold and reduced vsibility/blowing snow
IF the temp is at -15 BUT there is NO WIND, classes MAY be on as usual
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SUMMER
On days where the weather is posted on networks to be +25 C or HIGHER and the area is under extreme weather warning, the ranch will be CLOSED and there will be NO lessons that day.
RAIN/THUNDER STORMS - PRODUCING LIGHTNING
On days that there is heavy rainfall, with weather predictions of severe thunderstorms producing lightning and/or our area is under extreme weather warning, the ranch will be CLOSED and there will be no lessons that day.
We MAY close and cancel lessons in severe, high WIND in excess of 30km/h, or the area is
under extreme weather warning for safety reasons. There are several factors that are measured and
windy days will be addressed as they arise.
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CANCELLATION NOTIFICATION
Done via TEXT message at 1 HOUR BEFORE the scheduled lesson, and a follow-up email MAY be sent with further information.
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On the mornings / days of lessons and the weather has turned for the worse, ALL EFFORT will be made to contact clients via TEXT. Staff will be on hand in the event that some arrive to explain the circumstances. If you arrive and we have called off the class....CARDS WILL NOT be punched.
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We know cancelled lessons are FRUSTRATING...this is not something that we take lightly. When making the decision to cancel a lesson we carefully balance;
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The health and well being of the horses
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The health and well being of the riders
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The SAFETY effects of the weather.
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The quality of instruction that can take place in extreme weather and the all around value our riders receive. We are NOT comfortable having you pay for a lesson when the quality is lacking.
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